The quality of the service and work provided by CODESPLICE LTD to its customers is the concern of each member of the organization. It is recognised that we can only progress through the provision of a level of service and work that meets our customers’ needs and expectations. It is therefore our objective to:

• Ensure we satisfy our customers' needs and expectations.
• Make commitments we fully understand and believe we can meet.
• Meet the commitments made to the customers within the agreed timescale.
• Create a culture for continuous improvement and envisage objectives and implementation from risk-based assessment. Ensure management resources in all quality matters and included in the company business plan.
• Perform our work in a responsible manner.
• Comply with all applicable laws and regulations, both current and future.
• Use qualified and experienced staff with the capabilities to achieve our goals.
• Train our staff on the Organisation's polices and procedures and develop the skills and abilities to meet our joint aspirations.
• Ensure any changes to the Quality Policy are controlled by senior management and reflect the changing Objectives, Risks and Context of the company.
• Commitment to communicate the policy to all the staff, customers, and other interested parties.

To assist the company in achieving its quality requirements it is committed to operating in a manner that maintains compliance to the International Quality Standard ISO 9001:2015 and facilitates ongoing IMS system improvement.

It is the Organisation’s belief that, in operating to these standards, it will achieve the needs and expectations of our customers.