Privacy Policy

This privacy notice explains how we collect and process information that we collect from you or that you provide to us. It covers personal information and non-personal information.

We are committed to protecting your privacy and the confidentiality of your personal information. Our policy complies with the Data Protection Act 2018 and incorporates the EU General Data Protection Regulation.

Except as set out in this policy, we do not share, sell or disclose to a third party any information collected through our website.

For questions about this Privacy Policy, data practices or GDPR-related queries, contact Hitesh Kothari.

By mail: Codesplice Ltd, F.A.O: Hitesh Kothari, 37 Chestnut Drive, Harrow, Middlesex HA3 7DL, UK.

By email: h.kothari@codesplice.com.

Codesplice will acknowledge complaints within two working days and respond within 30 days.

We may collect, use, store and transfer identity data, contact data, transaction data, technical data, profile data and marketing data.

We may aggregate anonymous statistical or demographic data for any purpose. If aggregated data is combined with personal information so that it can identify you, we treat the combined data as personal information.

Special personal information includes data about race or ethnicity, religious or philosophical beliefs, sex life, sexual orientation, political opinions, trade union membership, health, genetic and biometric data, and criminal convictions or offences.

We do not collect special personal information about you.

We process information where we have a contractual obligation, where you have given consent, where we have a legitimate interest, or where we have a legal obligation.

Where the basis for processing changes or no longer applies, we will stop processing or notify you where required by law.

When you create an account, buy a product or service, or otherwise agree to our terms, a contract is formed between you and us.

We use information to verify your identity, provide services, and provide suggestions and advice on products, services and website use.

When you browse our website or ask for more information, you may provide consent for us to process information that may be personal information.

You may withdraw consent at any time by contacting contact@codesplice.com.

We may process information for legitimate interests including record keeping, responding to communications, protecting legal rights, managing business risk and protecting your interests where we have a duty to do so.

Our website and services may allow you to submit information that is shared with registered partners and government bodies. For example, submitting a scan on FMVerify shares data with NMVS or EMVS.

Payment information is never taken by us or transferred to us through our website or otherwise. Our employees and contractors do not have access to it.

If you send information connected to a job application, we may keep it for up to three years. If we employ you, employment information is used only for purposes directly relevant to employment and retained for six years after employment ends.

When you contact us, we collect the data you provide so we can reply. When we receive a complaint, we record the information provided and use it to resolve the complaint.

Cookies are small text files placed on your computer by your browser. Our website uses cookies operated by our servers and by third parties whose services we use.

We use cookies to track website use, record whether messages have been seen, keep users signed in, record survey answers and retain live chat conversation threads.

Requests by your browser to our servers are recorded. We may record geographical location, IP address, browser software, device type and screen resolution in aggregate to improve our website.

Our websites are hosted in the United Kingdom. We may also use outsourced services in countries outside the European Union.

Where data is transferred outside the European Union, we use appropriate safeguards such as contractual clauses, approved codes of conduct or equivalent legal arrangements.

Please keep us informed if your personal data changes. You may review or update personally identifiable information that we hold about you by signing in to your account where available.

You may request a copy of information not available on the website, ask us to remove personally identifiable information, or ask us to verify, edit or delete information. We will first take reasonable steps to verify your identity.

We do not sell products or provide services for purchase by children and do not market to children.

We use SSL certificates to verify our identity to your browser and encrypt data you provide.

For privacy complaints, contact Hitesh Kothari at h.kothari@codesplice.com or by post at the registered office.

Employee personal information is retained in line with UK government guidance. Employee financial records are retained for at least three years as HMRC may request to see them.

We may update this privacy notice from time to time. The terms that apply are those posted on the website on the day you use it.